Loan Servicing Staff

Staff Member

Specialization

Contact

Stephanie D’Couto

Manager

Overall Operations

512-475-3957

Gracie Garcia*

Team Lead

• Overall Operations
• Whole Loan Portfolio or Investor Reporting

512-475-1225

Melissa Whitehead*

Senior Coordinator

• Escrow Account/Refund Checks
• Credit Reporting
• Tax and Insurance Payments
• Year-End Statements and IRS Forms
• Multifamily Loan Servicing

512-475-3349

Candace Christiansen

Loan Servicing Coordinator

• Texas Homeownership Programs: TMP 79, DPAP 74, DPAP 77, DPAP 84, DPAP 85, Bond 77 Refinance Loans
• HOME Single Family Development Program
• Neighborhood Stabilization Program Permanent Financing

512-475-3961

Thaïs Datashvili

Loan Servicing Coordinator

• Tax and Insurance Payments
• Texas Homeownership TMP 79 Program
• Single Family and Multifamily Insurance Claims

512-475-3551

Barry Anderson

Loan Servicing Coordinator

• Bootstrap Loan Program
• Single Family Contract for Deed
• Single Family Home Improvement Loan Program

512-475-3879

Thomas Tabenyang

Loan Servicing Coordinator

• Bond Down Payment Assistance
• Homebuyer Assistance Program
• Monetization Bond Program
• HOME and Housing Trust Fund Homeowner Rehabilitation Program
• HOME Contract for Deed Program

512-475-2119

Sandra Molina*

Accounts Collection Specialist

• Delinquency/Workout Assistance:
• Single Family, Multifamily, Compliance Fees
• Loss Mitigation
• Foreclosure Prevention

512-475-0219